Operations

Why do we keep two payroll providers?

We keep two payroll providers so one outage can never stop salaries.

The answer, with its receipts

Every sentence carries a number. Every number opens where it came from.

CitationsEvery sentence citedChecking citation 1: Why we keep two payroll providers
Why do we keep two payroll providers?
Vault
  1. We keep two payroll providers so one outage can never stop salaries.
  2. It was agreed at the May board meeting, item 7.
  3. Lena's case for a single provider is on record too.
DecisionSource 1

Why we keep two payroll providers

“We run payroll through two providers. One provider would be cheaper. But the March outage held up salaries for four days.”

Tomás14 May 2024

The disagreement, kept on record

Nobody smooths it over. It stays open until a reviewer settles it.

Health check1 open tension
  1. Found
  2. Surfaced
  3. Settled

Found on 3 Jun 2024. Waiting for a reviewer to settle it.

Contradiction on payrollOpen
Decision

Why we keep two payroll providers

Memo

Lena's single-provider memo

“One provider would save €18,000 a year.”

Keeping or switching resolves it (one side is right). Both are true dissolves it.

The work it drove

The project that carried the decision out, argued in the notes above.

Work breakdown3 of 5 deliveredIn progress: Run the outage drill
Payroll resilience 20263 of 5 delivered
    • Owner
      AAisha
      Argued in