Sales
Why did we drop the annual discount?
We dropped the annual discount because discounted customers left twice as often.
The answer, with its receipts
Every sentence carries a number. Every number opens where it came from.
CitationsEvery sentence citedChecking citation 1: Why we dropped the annual discount
Why did we drop the annual discount?
Vault- We dropped the annual discount because discounted customers left twice as often.
- It was agreed at the pricing review on 3 February.
- The Sales forecast disagreed, and that is on record too.
DecisionSource 1
Why we dropped the annual discount
“We no longer discount the annual plan. The discount won some deals. But discounted customers left twice as often.”
Marco3 Feb 2026
The disagreement, kept on record
Nobody smooths it over. It stays open until a reviewer settles it.
Health check1 open tension
- Found
- Surfaced
- Settled
Found on 17 Feb 2026. Waiting for a reviewer to settle it.
Contradiction on pricingOpen
Decision
Why we dropped the annual discount
Forecast
Elif's pipeline forecast
“Without the discount we lose a third of annual deals.”
Keeping or switching resolves it (one side is right). Both are true dissolves it.
The work it drove
The project that carried the decision out, argued in the notes above.
Work breakdown3 of 5 deliveredIn progress: Update the price list
Annual plan pricing3 of 5 delivered
- Owner
- HHana
- Argued in